Privacy Policy

Effective Date: 06/01/2024

1. Introduction

Vivens Dynamics, LLC ("we," "our," or "us") operates CodableAI and codableai.com and is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services. Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the site.

2. Information We Collect

We may collect information about you in a variety of ways. The information we may collect on the Site includes:

Personal Data

Personally identifiable information, such as your name, shipping address, email address, and telephone number, and demographic information, such as your age, gender, hometown, and interests, that you voluntarily give to us when you register with the Site or when you choose to participate in various activities related to the Site, such as online chat and message boards. You are under no obligation to provide us with personal information of any kind, however, your refusal to do so may prevent you from using certain features of the Site.

Derivative Data

Information our servers automatically collect when you access the Site, such as your IP address, your browser type, your operating system, your access times, and the pages you have viewed directly before and after accessing the Site.

Financial Data

Financial information, such as data related to your payment method (e.g., valid credit card number, card brand, expiration date) that we may collect when you purchase, order, return, exchange, or request information about our services from the Site. We store only very limited, if any, financial information that we collect. Otherwise, all financial information is stored by our payment processor, Stripe, and you are encouraged to review their privacy policy and contact them directly for responses to your questions.

Database and File Data

Information you upload to our managed databases, including but not limited to documents, files, and other data. This information is stored securely on Azure servers and is subject to our data protection protocols.

3. Use of Your Information

Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Site to:

• Create and manage your account.
• Process your transactions and send you related information, including purchase confirmations and invoices.
• Manage your requests and respond to your questions.
• Send you technical notices, updates, security alerts, and support and administrative messages.
• Personalize your experience and to deliver content and product and service offerings relevant to your interests.
• Provide, operate, maintain, improve, and promote our products and services.
• Analyze usage and performance of our services to improve functionality.
• Ensure the security and integrity of our services and prevent fraudulent activity.

4. Disclosure of Your Information

We may share information we have collected about you in certain situations. Your information may be disclosed as follows:

By Law or to Protect Rights

If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation.

Third-Party Service Providers

We may share your information with third parties that perform services for us or on our behalf, including payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance. This includes services such as Azure for data storage and processing, and Stripe for payment processing.

Business Transfers

We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

Third-Party Advertisers

We may use third-party advertising companies to serve ads when you visit the Site. These companies may use information about your visits to the Site and other websites that are contained in web cookies and other tracking technologies in order to provide advertisements about goods and services of interest to you.

5. Data Protection

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

Your data is stored on secure servers in Azure storage and our managed databases. We use industry-standard encryption for data at rest and in transit. Access to your data is restricted to authorized personnel only, and we regularly review our security practices to ensure the safety of your data.

6. Data Retention

We will retain your information for as long as your account is active or as needed to provide you services, comply with our legal obligations, resolve disputes, and enforce our agreements. Users can request deletion of their data by contacting us at support@codableai.com. Upon request, we will delete your personal data unless we are required to retain it by law or for legitimate business purposes.

7. User Rights

You have the right to access, update, or delete your personal information. To exercise these rights, please contact us at support@codableai.com. We will respond to your request within a reasonable timeframe. You also have the right to object to the processing of your personal data, request the restriction of processing, and request data portability where applicable.

8. Cookies and Tracking Technologies

We may use cookies, web beacons, tracking pixels, and other tracking technologies on the Site to help customize the Site and improve your experience. When you access the Site, your personal information is not collected through the use of tracking technology. Most browsers are set to accept cookies by default. You can remove or reject cookies, but be aware that such action could affect the availability and functionality of the Site. We use cookies for various purposes, including performance analytics and marketing. For more detailed information about our use of cookies, please refer to our Cookie Policy.

9. Children's Privacy

We do not knowingly solicit information from or market to children under the age of 13. If we learn that we have collected personal information from a child under age 13 without verification of parental consent, we will delete that information as quickly as possible. If you believe we might have any information from or about a child under 13, please contact us at support@codableai.com.

10. Changes to this Privacy Policy

We may update this Privacy Policy from time to time in order to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will notify you of any changes by posting the new Privacy Policy on this page and updating the effective date at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Your continued use of our services after any modifications to the Privacy Policy will constitute your acknowledgment of the modifications and your consent to abide and be bound by the updated Privacy Policy.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us at support@codableai.com.